Managers can forget that their subordinates are people of free will, rather than exchangeable, non-distinct resources. Manners are reflected in the things we say and do to show respect and make others more comfortable. They are empathy in action, a way of saying to another, “You matter.”
10. They practice forgiveness.
We all make judgment errors from time to time when it comes to our relationships. But as Randy Taran, author and producer of Project Happiness, writes, genuine friendships know how to weather the storm. "When conflicts come up, real friends have the courage to reach out directly rather than gossiping and letting irritations grow," she explained in a HuffPost blog . "Real friends understand, and because they understand they are capable of forgiving."