According to the OED, “[A]n index is an alphabetical list of names and subjects, together with references to the pages where they are mentioned”. The typography of an index is most easily handled with tools like “makeindex” and presents no practical problems, but the preparation and maintenance of a good index is a lot of work. We don't generally recommend that you undertake it, especially since most theses can do without an index.
When you fill in the order form, pay attention to the options “Other”, which is available for Subject and Type of Paper. In case your paper specifications are extra-ordinary, choose this option and then explain what you need exactly in a Paper Instructions field. If you need a specific paper citation style, choose “Not Applicable” and upload the guideline for the paper formatting needed.
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eLetters : Information on submitting letters to the editor.
If you are going to write your own essay from the scratch, our manual on « How to write an essay » will be useful for you.